Last updated: 31 August 2026
Privacy Policy
Controller and contact
The controller responsible for this appointment form is Nelli Arcan. To ask a privacy question, contact [email protected].
Data collected and purpose
When you submit an appointment request, we collect your contact details, requested appointment time, time zone, and acknowledgement of this notice and the appointment terms. If the appointment is for a child or teenager, we also collect the parent or legal guardian name. We use this information only to review, arrange, and administer an appointment. Do not send health, therapy, or other sensitive information through this form.
Storage and recipients
Appointment information is accessible only to the practitioner and the service providers needed to operate this website and communicate about your appointment. We do not sell personal data.
Retention
Unconfirmed and cancelled appointment requests are deleted after 90 days. Retention for confirmed appointments is determined by the service arrangement and applicable requirements.
Your rights
Subject to applicable law, you may request access to, correction, deletion, restriction of, or objection to the processing of your personal data, and receive a copy of data you provided.
Security
We use technical and organisational measures appropriate to the data and purpose, including access controls, encrypted transport, secure session settings, and restricted administrative access. No online system can be guaranteed completely secure.